Privacy Policy
Privacy Policy – Deliveries Made Simple
Effective Date: [ 20 September, 2025 ]
Thank you for being part of the Deliveries Made Simple community (“Company,” “we,” “us,” or “our”). Protecting your personal information and your right to privacy is one of our highest priorities. If you have any questions or concerns regarding this Privacy Policy, or how we handle your personal information, you may contact us at legal@deliveriesmadesimple.com.
By visiting our website https://www.deliveriesmadesimple.com/privacy, using our mobile applications, or using any of our services (collectively, the “Services”), you trust us with your personal information.
This Privacy Policy explains, in detail:
- What information we collect
• How we use it
• How we protect it
• What rights you have regarding your personal information
We encourage you to read this Privacy Policy carefully. If you do not agree with any part of this Privacy Policy, please discontinue using our Services.
This Privacy Policy applies to all information collected through our website, mobile applications, services, marketing activities, events, and other interactions with our Services.
1. WHAT INFORMATION DO WE COLLECT?
A. Personal Information You Provide
In Short: We collect personal information that you voluntarily provide when you use our Services, register an account, or otherwise interact with us.
You may provide personal information when you:
- Sign up or log in to our Services
• Express interest in our products or services
• Participate in promotions, surveys, or events
• Contact us via email, phone, or other channels
Types of personal information we collect include:
- Account Credentials: Passwords, password hints, and other authentication information needed to secure your account.
2. Payment Data: Payment card numbers, billing addresses, and security codes. All payment processing is securely handled by Stripe (Stripe Privacy Policy).
3. Social Media Login Data: If you choose to log in with a social media account, we may collect information that you authorize us to access, such as your name, email, profile picture, and friends list.
You are responsible for providing accurate information. Please notify us promptly of any changes.
B. Information Automatically Collected
In Short: Some information is collected automatically when you access or navigate our Services.
This includes:
• Device Information: IP address, browser type and version, operating system, device type, and language preferences.
• Usage Information: Pages visited, time spent on Services, referring URLs, and interactions with content.
• Technical Data: App version, timestamps, and other technical information needed to maintain security and performance.
C. Information Collected via Mobile Apps
In Short: Our Apps may collect additional information to provide enhanced features.
- Geo-Location Information: We may request access to your device’s location to offer location-based services.
• Device Data: Device ID, model, manufacturer, operating system, version information, and IP address may be collected automatically.
• Push Notifications: We may request permission to send notifications. You may disable them in device settings.
2. HOW DO WE USE YOUR INFORMATION?
In Short: We use your information to provide, operate, and improve our Services, to meet contractual obligations, comply with legal requirements, and with your consent when applicable.
We process your personal information for:
• Account creation and login
• Administrative communications
• Order management
• Testimonials (with consent)
• Feedback requests
• Fraud prevention and security
• Policy enforcement
• Legal compliance
• Account management
• Customer support
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In Short: We only share your information when legally required, to provide Services, with your consent, or to protect our rights.
We may share information for:
• Consent
• Legitimate Interests
• Contractual Obligations
• Legal Requirements
• Protection of Vital Interests
Examples include:
• Service Providers
• Business Transfers
• Third-Party Advertisers
• Business Partners
We do not sell, rent, or trade your personal information for marketing purposes.
4. COOKIES AND OTHER TRACKING TECHNOLOGIES
We may use cookies, pixels, and similar technologies to improve Services, analyze traffic, and deliver personalized content. You can manage or reject cookies through your browser settings.
5. GOOGLE MAPS
Our Services may use Google Maps APIs to provide location-based features. By using these Services, you consent to Google’s Terms of Service and Privacy Policy.
6. SOCIAL LOGINS
If you log in via social media accounts (e.g., Facebook, Twitter), we may access certain profile information.
7. DATA RETENTION
We retain personal information only as long as necessary.
• Typical retention: Up to 2 years after account termination
• Inactive data: Deleted, anonymized, or securely stored
8. DATA SECURITY
We implement administrative, technical, and physical safeguards. However, no system is 100% secure, and transmission over the internet is at your own risk.
9. CHILDREN’S PRIVACY
We do not knowingly collect data from individuals under 18. Parents may contact us at legal@deliveriesmadesimple.com.
10. YOUR PRIVACY RIGHTS
- Access & Update: Modify your information via your account
• Account Deletion: Request account deletion
• EEA Residents: May contact local data authorities
• Marketing Opt-Out: Unsubscribe from emails or manage cookies
11. DO-NOT-TRACK FEATURES
Currently, our Services do not respond to Do-Not-Track signals.
12. CALIFORNIA PRIVACY RIGHTS
California residents may request disclosure of data sharing or removal of public data. Requests must be in writing.
13. POLICY UPDATES
We may revise this Privacy Policy from time to time. Updates will be reflected in the “Effective Date.”
14. CONTACT US
Deliveries Made Simple
Email: legal@deliveriesmadesimple.com
Requests to review, update, or delete personal information may be submitted on our contact page. Responses within 30 days.